At Diana Florian, Online Shop, we are flexible on matters concerning payment . Payments from the following vendors are accepted:
• Visa;
• MasterCard;
• American Express;
• Diners Club;
• Discover; and
• JCB.

Is it safe to use my credit card?
Yes. We have a secured encrypted connection which makes it safe for you to enter your credit card information upon payment.

Please take note that we do not accept payment using Bitcoin or any other crypto currencies.

All prices are VAT included.

At Diana Florian Online Shop, the security of our clients, while they are making online payments, is our top priority, and up-to this end we have secured our payment channels to safeguard our customers and their details from e-commerce fraud. This security is facilitated using the numerous encryptions we have incorporated into our website.

No third part individual is allowed to access our customers’ information while the customer is making their transaction on our website. This security is enhanced further by the fact that even after the customer is done making payments, no individual can access their details.

Immediately the customer does a transaction, the amount is received by our finance team, and the payment processed Immediately.

Usually, orders that are paid via the credit cards are processed faster than those paid via the alternative accepted payment methods.

A customer wishing to verify his charge history is advised to access his account and then cross reference the history with the records in his possession. Any customer with queries relating to the charges is advised to contact the help desk for assistance.

A customer who wishes to get a copy of his invoice and receipt is advised to access his account and the print the receipt and the invoice from the history.

The company takes up to 10 business days to update a credit on the customer’s account.

Concerning the receiving of payments from the customers, the company charges the credit card of the customer once the order has been received from.